Terms of service

1. Scope of the service

Soul Tarot offers card draws, card meanings, history and AI readings where enabled. Availability depends on your app version, region and the information shown in the app. A test feature is not necessarily available for purchase.

2. Entertainment and responsible use

Tarot and AI readings are for entertainment and self-reflection. They may be inaccurate, do not guarantee future outcomes and do not reveal another person’s actual thoughts. They do not replace medical, mental-health, legal, financial or other professional help. Seek local emergency or professional assistance in an emergency.

Do not enter identifying information, another person’s sensitive data or account credentials. Do not use the app for unlawful, infringing, harassing or harmful conduct. AI data sharing permission is separate from acceptance of the general terms; see the privacy policy.

3. Reading plans and purchases

Reading plans (monthly, quarterly and yearly) are Apple auto-renewable subscriptions paid through Apple in-app purchase. Each plan month gives 15 AI readings on the monthly plan, 18 on the quarterly plan and 20 on the yearly plan; quarterly and yearly plans give them month by month rather than the whole period’s readings at once. Plan months start on your first subscription date and reset on the same day each month (or the last day of a month without that day). Plan readings reset to zero each plan month: readings unused in a plan month expire when the next plan month begins, do not carry over, and cannot be exchanged for cash or converted into extra readings. Upgrading, downgrading or changing the billing period during a subscription does not restart the plan month, and readings already used in that plan month still count; once the new plan takes effect, that month’s allowance follows the new plan, less the readings already used. Remaining plan readings expire when the subscription ends, including at the end of the current period after cancellation. A subscription renews automatically and is charged to your Apple Account at the plan’s price at that time unless auto-renew is turned off at least 24 hours before the current period ends. Manage or cancel anytime under Subscriptions in your Apple Account; after canceling you keep access until the current period ends. Products, prices and currencies are shown on Apple’s confirmation screen.

The 5-reading pack and paid themes are one-time payments that do not renew. Extra readings and the 3 readings given at first sign-in do not expire and add up (two 5-reading packs give 10), are not affected by plan-month resets or the end of a subscription, and cannot be transferred or exchanged for cash; with a plan, the month’s plan readings are used first, then extra or bonus readings. Reading plans, extra readings and paid themes are digital content not supplied on a tangible medium and are delivered as soon as payment completes. Withdrawal and cancellation rights depend on the law where you live; see “Additional terms by region”. Apple refund requests are unaffected. Free readings and campaign eligibility follow the relevant announcement and are not conditional on an App Store review.

4. Delivery, failed readings and uses

An AI reading uses one reading for any spread. Starting a reading holds one; it is used only after the result is completed and saved. Checking the same job or retrieving its saved result does not use another. A failed, unavailable or timed-out reading returns the held reading. If the status has not updated, check again later.

Closing a screen, disconnecting or leaving the app does not cancel a submitted job. Starting a separate reading holds another reading, so check the original job first. Contact support about a malformed completed result or a suspected duplicate use; you do not need to purchase again to resolve it.

5. Apple refunds

Request a payment refund from Apple. Apple decides whether to approve it; submitting a request does not guarantee approval. An approved refund adjusts the associated plan, readings, theme or badge. If extra readings have already been used, an unresolved balance may pause new readings from extra readings. Completed results are not deleted because of the refund.

Returning a held reading after a failure is not a refund of the original payment. Deleting the app or account neither cancels a subscription nor automatically requests a refund. These terms do not limit your statutory consumer rights.

6. Records and intellectual property

Reading records, favourites and AI results are kept for 12 calendar months from the reading date. Favouriting a record does not extend that period. Save anything you need before expiry and check for personal information before sharing.

Rights in the app, text, interface, trademarks and card artwork belong to their respective owners. A purchase does not grant reproduction, public redistribution or resale rights in the assets. Uses permitted by law remain unaffected.

7. Themes, decks and restoring purchases

Paid interface themes and decks are separate one-time purchases, not subscriptions. Buying one does not include other themes, decks, reading plans or readings. Check the content and price shown before purchase. Sign in to the original account and use Restore Purchases to check restorable themes and subscriptions. Used readings are not issued again; remaining extra readings and the current plan are retrieved from the account. Some decks require an initial download before offline drawing and card-meaning access.

8. One follow-up and record expiry

Each completed AI reading includes one successful follow-up that uses no additional reading. It uses the original question and cards. Failed attempts can be retried; a successful answer can be reread but does not open a second follow-up. It shares the original reading’s 12-calendar-month retention period.

9. Accounts and ending use

Using the service requires Sign in with Apple; AI features also require AI data-sharing permission. Protect your account and do not impersonate others. You may stop using the service or confirm deletion in Settings → My Account → Delete Account and verify again. Deletion is irreversible and the account’s unused extra readings will no longer be usable. Deleting the account does not cancel a subscription; cancel it first under Subscriptions in your Apple Account. Purchased themes can be recovered with Restore Purchases after signing in again with the same Apple Account. Save required records and resolve pending purchase or refund issues first. Necessary transaction data is retained under the privacy policy. Deletion does not automatically request a refund.

10. Scope and consumer rights

The service is offered on the App Store in the following places: Taiwan; Japan; South Korea. All five language versions describe the same service, and the Traditional Chinese version prevails if they differ. Your licence to use the app is also governed by Apple’s Standard End User License Agreement (EULA); Apple is not a party to these terms and is not responsible for the service. Minors must obtain legally required guardian consent for use or purchases and follow the store age restrictions. These terms do not exclude liability, consumer rights or remedies that cannot lawfully be excluded, including mandatory consumer protection laws of the place where you live. Contact support with concerns; you may also use applicable consumer complaint procedures.

11. Additional terms by region

The following terms apply to users located in each place listed. Where they differ from the other terms, these regional terms and mandatory local law prevail.

Taiwan: Reading plans, extra readings and paid themes are digital content not supplied on a tangible medium and are delivered as soon as payment completes. Under Article 2(5) of Taiwan’s Guidelines for Reasonable Exceptions to the Right of Withdrawal in Distance Sales, the 7-day withdrawal right does not apply once you consent at purchase. Apple refund requests are unaffected.

Japan (Specified Commercial Transactions Act disclosure): Seller and responsible operator: LU CHI LIN (trading as CHI J). Address: No. 165, Jingxian Rd., Beitun Dist., Taichung City 406, Taiwan. Telephone: disclosed without delay on request. Email: mystictarotservice@gmail.com. Price: shown on each product’s purchase screen (tax included). Other charges: internet connection fees. Payment method and timing: Apple in-app purchase, charged to your Apple Account at purchase (auto-renewable subscriptions at the start of each period). Delivery: immediately after payment. Returns and cancellation: because of the nature of digital content, purchases cannot be returned; request refunds from Apple under Apple’s rules. Turning off auto-renew at least 24 hours before the current period ends stops further charges. Operating environment: iPhone with iOS 26 or later.

South Korea: Under the Act on Consumer Protection in Electronic Commerce, withdrawal may be restricted under Article 17(2) once digital content has been supplied or its use has begun. You may still withdraw, as the law provides, for extra readings left unused within 7 days of purchase, or where the content differs from its description or advertising (within 3 months of supply or 30 days of becoming aware). Payments made through Apple are refunded by Apple under its procedures, and we will adjust readings and entitlements accordingly. Subscriptions can be cancelled at any time in your Apple Account. Business information: LU CHI LIN (trading as CHI J); address No. 165, Jingxian Rd., Beitun Dist., Taichung City 406, Taiwan; email mystictarotservice@gmail.com. For consumer disputes you may consult the Korea Consumer Agency (1372).

12. Maintenance and changes

We reasonably maintain the service but cannot guarantee uninterrupted, error-free operation or suitability for a particular purpose. Contact support about unfinished jobs and reading balances during an interruption. Material terms or data-use changes will be announced in the app or on this website. We will request fresh consent where required.