1. Operator and contact
Operator: LU CHI LIN. Brand: CHI J / Soul Tarot (MYSTIC TAROT). Support and privacy contact: mystictarotservice@gmail.com. CHI J is a brand pseudonym, not a registered company name.
Contact is currently handled by email. For postal arrangements, operator information or another way to exercise your rights, email us first. We do not list a fictitious business address.
2. Website data
Hosting and security services may process IP addresses, request times, requested URLs, browser or device types, and necessary connection and error information to deliver pages, prevent abuse and secure the site.
There are no accounts, sign-in or submission forms. This website does not receive tarot questions, card selections, payment-card details or App passwords. We have added no advertising, cross-site tracking, marketing cookies or analytics scripts.
3. Email and support
An email link opens your email application; it sends nothing automatically. If you send a message, we process your sender address, message and any attachments you choose to include to respond, verify the request, resolve disputes and protect the service.
Provide only what is necessary. Do not send passwords, verification codes, keys, full payment details, identity documents or another person’s sensitive information. Ordinary support does not need them.
4. Providers and international processing
Cloudflare, Inc. provides website hosting, delivery and security. Our support mailbox uses Google Gmail. Necessary connection data and your emails may be processed in the United States and through these providers’ global networks or data centres, rather than exclusively in your location.
We do not sell personal data or publish support content or use it for advertising. Disclosure is limited to providing services, lawful requests from competent authorities, protecting legitimate rights or your authorisation.
Cloudflare processing and contact information: https://www.cloudflare.com/privacypolicy/ . Google processing and contact information: https://policies.google.com/privacy . This website has no AI feature that transmits reading content.
5. Retention and deletion
Retention depends on the time needed to handle your inquiry, complete a rights request, resolve an ongoing dispute or meet applicable legal duties. We do not keep support data for marketing. When those purposes and other necessary retention reasons end, we delete or de-identify it.
Connection and security logs and email backups are subject to provider lifecycles. Deleting an email does not immediately remove all provider backups. We do not promise an unverified fixed backup-erasure period. Email us to ask why particular data is retained or request deletion.
6. Your rights
Depending on applicable law, you may request access, a copy, correction, deletion, restriction or cessation of processing, portability, or withdrawal of consent. Email “Privacy request” with the scope of your request. We ask only for reasonably necessary identity verification.
We follow applicable legal deadlines and explain any refusal and available appeal route. Ordinary electronic privacy inquiries are free. You may complain to your local regulator, and we will not disadvantage you for exercising your rights.
Rights available in Taiwan, the United States, Japan and South Korea depend on the law that applies to you. Reply to a decision or email the privacy contact to appeal it.
7. Security, children and external links
We use HTTPS and avoid unnecessary collection, but no online service is risk-free. Do not send sensitive information in ordinary support email. The site is not directed at children; contact us if a child supplied data without appropriate authorisation.
Apple refund services and other external websites have their own policies. We will handle any legally required incident notifications under applicable law.
8. App launch and policy changes
Before opening account, cloud-sync, AI or payment features, we will publish their data categories, recipients, processing regions, retention rules and deletion methods and complete necessary notices and consent. Publishing this website does not activate those features or confirm that all launch requirements are complete.
We will update the date and provide appropriate notice of material changes. Where fresh consent is required, a website update alone will not replace it.